Terms of Use

Service terms and user responsibilities for TailyTales

Acceptance of Terms

Welcome to TailyTales. By downloading, installing, accessing, or using our mobile application and related services, you agree to be bound by these Terms of Use ("Terms").

If you do not agree to these Terms, please do not use our services. These Terms constitute a legally binding agreement between you and TailyTales.

Last Updated: August 24, 2025 — See what changed

Effective Date: August 24, 2025

Service Description

TailyTales is a pet care and memory-keeping mobile application that helps users:

  • Create and manage pet profiles and health records
  • Track veterinary visits, medications, and vaccinations
  • Capture and organize pet photos and moments
  • Set and receive care reminders and notifications
  • Sync reminders with Google Calendar (optional)
  • Access premium features through subscription plans (when available)

Current Service Status

TailyTales is currently available as a free application with all core features included. Premium subscription plans may be introduced in the future to provide additional features and enhanced functionality.

User Accounts

Account Creation

  • You may use TailyTales without creating an account for basic functionality
  • Google Calendar integration requires Google account authentication
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 13 years old to use our services

Account Responsibilities

  • Provide accurate and complete information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities that occur under your account

Subscriptions & Billing

Future Feature: Subscription services are not currently available but may be introduced in future updates. The following terms will apply when subscriptions become available.

Subscription Plans

When available, TailyTales may offer subscription plans that provide:

  • Enhanced pet health tracking and analytics
  • Advanced reminder and notification features
  • Cloud backup and synchronization
  • Priority customer support
  • Early access to new features

Billing Terms

  • Subscriptions will be billed through your Apple App Store or Google Play account
  • Payment will be charged to your account at confirmation of purchase
  • Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
  • You can manage and cancel subscriptions in your device's account settings
  • No refunds for the current active subscription period

Free Trial

When offered, free trials allow you to experience premium features before committing to a subscription. Trials will automatically convert to paid subscriptions unless cancelled during the trial period.

User Responsibilities

Appropriate Use

  • Use TailyTales only for its intended purpose of pet care management
  • Provide accurate information about your pets' health and care
  • Respect the privacy and rights of others
  • Comply with all applicable laws and regulations

Content Guidelines

  • You are responsible for all content you create, upload, or share
  • Do not upload content that is illegal, harmful, or inappropriate
  • Respect copyright and intellectual property rights
  • Content should be related to pet care and appropriate for all users

Device and Data

  • Maintain your device's security with up-to-date software
  • Backup your important data regularly
  • Be aware that uninstalling the app may result in data loss

Content & Intellectual Property

Your Content

  • You retain full ownership of all photos, text, and data you input into TailyTales
  • You grant us a limited license to process and display your content within the app
  • We do not claim ownership of your pet photos, health records, or personal information
  • You can delete your content at any time through the app

Our Intellectual Property

  • TailyTales app, design, features, and branding are our intellectual property
  • You may not copy, modify, or distribute our app or its components
  • All trademarks, logos, and service marks are our property

Prohibited Use

You agree not to:

  • Use the service for any illegal or unauthorized purposes
  • Attempt to reverse engineer, hack, or compromise the app's security
  • Upload malicious code, viruses, or harmful content
  • Harass, abuse, or harm other users or animals
  • Violate any laws or regulations in your jurisdiction
  • Use the app for commercial purposes without our written consent
  • Create fake accounts or impersonate others
  • Interfere with the proper functioning of the service

Service Availability

Service Provision

We strive to provide reliable and consistent service, but we cannot guarantee:

  • 100% uptime or availability
  • Compatibility with all devices or operating system versions
  • Uninterrupted access to third-party integrations (like Google Calendar)
  • Error-free operation

Maintenance and Updates

  • We may perform scheduled maintenance that temporarily affects service availability
  • App updates may be required for continued functionality
  • Features may be modified, enhanced, or discontinued with notice

Limitation of Liability

Service Limitations

TailyTales is provided "as is" without warranties of any kind. We are not liable for:

  • Data loss due to device failure, app uninstallation, or technical issues
  • Decisions made based on information stored or displayed in the app
  • Third-party service interruptions or integration failures
  • Indirect, incidental, or consequential damages

Maximum Liability

Our total liability to you shall not exceed the amount you have paid us in the 12 months preceding the claim, or $100, whichever is greater.

Important: TailyTales is a pet care management tool and should not replace professional veterinary advice or care. Always consult with qualified veterinarians for your pet's health concerns.

Consumer Rights

Statutory Rights

Nothing in these Terms affects your statutory rights as a consumer under applicable law. In jurisdictions where limitations of liability are not permitted, the limitations above may not apply to you.

Regional Consumer Protections

  • European Union: You have rights under EU consumer protection laws that cannot be waived by these Terms
  • Australia: Our services come with guarantees under the Australian Consumer Law that cannot be excluded
  • United States: Some states do not allow limitations on implied warranties or liability exclusions
  • Other Jurisdictions: Local consumer protection laws may provide additional rights

Consumer Rights Preservation: These Terms do not diminish any mandatory consumer rights provided by applicable law in your jurisdiction. Where local law provides greater protection, those protections apply.

Termination

Termination by You

  • You may stop using TailyTales at any time
  • Delete the app from your device to terminate your use
  • Cancel any active subscriptions through your device's account settings
  • Revoke Google account access if you enabled calendar integration

Termination by Us

We may terminate or suspend your access if you:

  • Violate these Terms of Use
  • Engage in prohibited activities
  • Pose a security risk to our service or other users

Effect of Termination

  • Your right to use the service ends immediately
  • Local data on your device may be retained until you delete the app
  • Active subscriptions continue until their expiration date
  • These Terms survive termination for applicable provisions

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where TailyTales operates, without regard to conflict of law principles.

Dispute Resolution

  • We encourage users to contact us first to resolve any disputes informally
  • Most issues can be resolved through direct communication
  • Legal disputes shall be subject to the jurisdiction of competent courts
  • Where applicable, consumers may access alternative dispute resolution mechanisms

Changes to Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. When we make significant changes:

  • We will notify you through the app with a prominent notice
  • Updated Terms will be posted at tailytales.app/terms
  • We will update the "Last Updated" date at the top of these Terms

We review these Terms at least annually. For material changes, we will notify you in-app and update the Effective Date at least 14 days in advance.

Your continued use of TailyTales after changes indicates your acceptance of the updated Terms.

Change Log

Below is a record of significant changes to these Terms of Use:

August 24, 2025 – v1.0

  • Added: Initial Terms of Use (EN/TC)
  • Added: Future subscription plan framework
  • Added: Consumer rights preservation clause
  • Added: Global jurisdiction compliance terms

Contact Us

If you have questions, concerns, or requests regarding these Terms of Use, please reach out to us:

TailyTales Support

Email: [email protected]

When contacting us about Terms-related matters, please include:

  • Your specific question or concern
  • The device and app version you're using
  • Relevant details about your situation

接受條款

歡迎使用 TailyTales。透過下載、安裝、存取或使用我們的手機應用程式和相關服務,您同意受本使用條款(「條款」)約束。

如果您不同意本條款,請勿使用我們的服務。本條款構成您與 TailyTales 之間具有法律約束力的協議。

最後更新:2025年8月24日 — 查看變更內容

生效日期:2025年8月24日

服務描述

TailyTales 是一款寵物照護和記憶保存手機應用程式,幫助用戶:

  • 建立和管理寵物檔案和健康記錄
  • 追蹤獸醫訪問、藥物治療和疫苗接種
  • 拍攝和整理寵物照片與回憶
  • 設定和接收照護提醒通知
  • 與 Google Calendar 同步提醒(可選)
  • 透過訂閱計畫存取進階功能(未來推出時)

目前服務狀態

TailyTales 目前作為免費應用程式提供,包含所有核心功能。進階訂閱計畫可能在未來推出,提供額外功能和增強功能。

用戶帳戶

帳戶建立

  • 您可以在不建立帳戶的情況下使用 TailyTales 的基本功能
  • Google Calendar 整合需要 Google 帳戶驗證
  • 您有責任維護帳戶憑證的安全性
  • 您必須年滿 13 歲才能使用我們的服務

帳戶責任

  • 提供準確和完整的資訊
  • 保持您的登入憑證安全和機密
  • 如有任何未經授權的存取,請立即通知我們
  • 您對在您帳戶下發生的所有活動負責

訂閱與計費

未來功能:訂閱服務目前尚未提供,但可能在未來更新中推出。當訂閱功能推出時,以下條款將適用。

訂閱計畫

推出時,TailyTales 可能提供訂閱計畫,包含:

  • 增強的寵物健康追蹤和分析
  • 進階提醒和通知功能
  • 雲端備份和同步
  • 優先客戶支援
  • 新功能搶先體驗

計費條款

  • 訂閱將透過您的 Apple App Store 或 Google Play 帳戶計費
  • 確認購買時將向您的帳戶收費
  • 訂閱將自動續訂,除非在當前期間結束前至少 24 小時取消
  • 您可以在裝置的帳戶設定中管理和取消訂閱
  • 當前活躍訂閱期間不予退款

免費試用

提供時,免費試用讓您在承諾訂閱前體驗進階功能。試用將自動轉為付費訂閱,除非在試用期間取消。

用戶責任

適當使用

  • 僅將 TailyTales 用於寵物照護管理的預期用途
  • 提供關於您寵物健康和照護的準確資訊
  • 尊重他人的隱私和權利
  • 遵守所有適用的法律法規

內容準則

  • 您對所有建立、上傳或分享的內容負責
  • 不要上傳非法、有害或不當的內容
  • 尊重版權和智慧財產權
  • 內容應與寵物照護相關,並適合所有用戶

裝置和數據

  • 使用最新軟體維護裝置安全性
  • 定期備份重要數據
  • 注意卸載應用程式可能導致數據丟失

內容與智慧財產權

您的內容

  • 您保留對所有輸入 TailyTales 的照片、文字和數據的完全所有權
  • 您授予我們有限許可,在應用程式內處理和顯示您的內容
  • 我們不會對您的寵物照片、健康記錄或個人資訊聲明所有權
  • 您可以隨時透過應用程式刪除您的內容

我們的智慧財產權

  • TailyTales 應用程式、設計、功能和品牌是我們的智慧財產權
  • 您不得複製、修改或分發我們的應用程式或其組件
  • 所有商標、標誌和服務標記都是我們的財產

禁止使用

您同意不會:

  • 將服務用於任何非法或未經授權的目的
  • 嘗試逆向工程、駭客攻擊或破壞應用程式的安全性
  • 上傳惡意代碼、病毒或有害內容
  • 騷擾、濫用或傷害其他用戶或動物
  • 違反您所在司法管轄區的任何法律法規
  • 未經我們書面同意將應用程式用於商業目的
  • 建立虛假帳戶或冒充他人
  • 干擾服務的正常運作

服務可用性

服務提供

我們努力提供可靠和一致的服務,但我們無法保證:

  • 100% 運行時間或可用性
  • 與所有裝置或作業系統版本的兼容性
  • 第三方整合(如 Google Calendar)的不間斷存取
  • 無錯誤運作

維護和更新

  • 我們可能執行定期維護,暫時影響服務可用性
  • 可能需要應用程式更新以維持功能
  • 功能可能經過通知後進行修改、增強或停用

責任限制

服務限制

TailyTales 按「現狀」提供,不提供任何形式的保證。我們不對以下情況負責:

  • 因裝置故障、應用程式卸載或技術問題導致的數據丟失
  • 基於應用程式中儲存或顯示資訊而做出的決定
  • 第三方服務中斷或整合失敗
  • 間接、附帶或後果性損害

最大責任

我們對您的總責任不應超過您在申請前 12 個月內支付給我們的金額,或 100 美元,以較高者為準。

重要:TailyTales 是寵物照護管理工具,不應取代專業獸醫建議或照護。對於您寵物的健康問題,請始終諮詢合格的獸醫師。

消費者權益

法定權利

本條款中的任何內容都不會影響您在適用法律下作為消費者的法定權利。在不允許責任限制的司法管轄區,上述限制可能不適用於您。

區域消費者保護

  • 歐盟:您在歐盟消費者保護法下享有不可被本條款放棄的權利
  • 澳洲:我們的服務附帶澳洲消費者法下不可排除的保證
  • 美國:某些州不允許對默示保證或責任排除的限制
  • 其他司法管轄區:當地消費者保護法可能提供額外權利

消費者權益保留:本條款不會減損您所在司法管轄區適用法律提供的任何強制性消費者權利。當地法律提供更大保護的情況下,該等保護適用。

終止服務

您的終止

  • 您可以隨時停止使用 TailyTales
  • 從您的裝置刪除應用程式以終止您的使用
  • 透過您裝置的帳戶設定取消任何活躍訂閱
  • 如您啟用了行事曆整合,請撤銷 Google 帳戶存取權

我們的終止

如果您有以下行為,我們可能終止或暫停您的存取:

  • 違反本使用條款
  • 參與禁止活動
  • 對我們的服務或其他用戶構成安全風險

終止的效果

  • 您使用服務的權利立即終止
  • 您裝置上的本地數據可能保留到您刪除應用程式為止
  • 活躍訂閱繼續到到期日期
  • 本條款的適用條款在終止後繼續有效

適用法律

本條款受 TailyTales 營運所在司法管轄區的法律管轄和解釋,不考慮法律衝突原則。

爭議解決

  • 我們鼓勵用戶首先聯繫我們,以非正式方式解決任何爭議
  • 大多數問題可以通過直接溝通解決
  • 法律爭議應受有管轄權法院的管轄
  • 在適用情況下,消費者可以使用替代爭議解決機制

條款變更

我們可能不時更新本條款,以反映我們服務或法律要求的變化。當我們進行重大變更時:

  • 我們會通過應用程式中的醒目通知來通知您
  • 更新的條款將發佈在 tailytales.app/terms
  • 我們會更新本條款頂部的「最後更新」日期

我們至少每年檢視本條款一次。對於實質性變更,我們將至少提前14天在應用程式內通知您並更新生效日期。

在條款變更後您繼續使用 TailyTales 表示您接受更新的條款。

變更日誌

以下是本使用條款重要變更的記錄:

2025年8月24日 – v1.0

  • 新增:初版使用條款(中英文)
  • 新增:未來訂閱計畫框架
  • 新增:消費者權益保留條款
  • 新增:全球司法管轄區合規條款

聯絡我們

如果您對本使用條款有問題、疑慮或要求,請聯繫我們:

TailyTales 支援

電子郵件:[email protected]

聯繫我們有關條款事項時,請包括:

  • 您的具體問題或疑慮
  • 您使用的裝置和應用程式版本
  • 您情況的相關詳細資訊