Privacy Policy

Introduction

Welcome to TailyTales, your trusted companion for pet care and memory keeping. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our mobile application and related services.

We are committed to protecting your privacy and ensuring the security of your pet data. This policy applies to all users of the TailyTales application, available on iOS platform.

Data We Collect

Pet Profile Information

• Basic Details: Pet names, breeds, ages, weights, and other descriptive information you provide
• Health Records: Veterinary visits, medications, vaccinations, and health monitoring data
• Photos and Moments: Images you capture or select, along with associated metadata like timestamps and captions
• Care Reminders: Feeding schedules, medication times, appointment reminders, and custom care tasks

Account and Authentication Data

• Google Account Information: When you enable Google Calendar sync, we access your name and email address
• Authentication Tokens: Securely stored tokens for maintaining your login status and calendar integration

Device and Usage Data

• Device Information: iOS version, app version, device model (for compatibility and support)
• Usage Analytics: Feature usage patterns, app performance metrics, and crash reports (anonymized)
• Local Storage: App preferences, settings, and offline data cached on your device

How We Use Data

Core App Features

• Maintain pet profiles and health records
• Display photos and moments in your pet's timeline
• Schedule and send care reminder notifications
• Sync reminders with your Google Calendar (when enabled)
• Provide personalized pet care insights and recommendations

App Improvement and Support

• Analyze usage patterns to improve app functionality
• Debug technical issues and crashes
• Provide customer support and respond to inquiries
• Develop new features based on user needs

Device Permissions

TailyTales may request access to certain device features and data to provide its core functionality. These permissions help us deliver the best possible experience for managing your pet's care and memories.

Permissions We May Request

• Camera Access: To capture photos of your pet for moments and health records
• Photo Library Access: To select existing photos from your device for pet profiles and memories
• Notification Access: To send reminders about pet care tasks, feeding schedules, and appointments

Permission Management

You have full control over these permissions and can manage them at any time through your device settings. Denying certain permissions may limit some app functionality, but the core features will remain available.

Data Sharing

Third-Party Service Providers

We only share data with trusted service providers who help us operate the app:

• Google Services: For Calendar synchronization (only when you explicitly enable this feature)
• Analytics Providers: Anonymized usage data to help us improve app performance
• Crash Reporting: Technical data to identify and fix app issues (no personal information included)

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety. We will notify you of such requests when legally permitted.

What We Don't Share

• Your pet photos or personal moments
• Pet health records or care data
• Personal information for advertising purposes
• Data to social media platforms or data brokers

Data Retention

Local Data Storage

Most of your data is stored locally on your device and remains there permanently until you choose to delete it. This includes:

• Pet profiles and health records
• Photos and moments
• Care reminders and settings

Google Calendar Integration

Calendar events created through TailyTales follow Google's data retention policies. You can delete these events anytime through the Google Calendar app or by disabling the integration in TailyTales.

Account Deletion

If you delete the app, all local data is automatically removed from your device. For Google integration data, you can revoke access through your Google Account settings.

Your Rights

Access and Control

• View Data: Access all pet information stored within the app
• Edit Information: Modify or update pet profiles, health records, and reminders anytime
• Delete Data: Remove individual records, entire pet profiles, or all app data
• Export Data: Request a copy of your data in a portable format (contact us for assistance)

Google Integration Control

• Enable or disable Google Calendar sync at any time
• Revoke Google account access through Google Account settings
• Delete synced calendar events individually or in bulk

Notification Control

• Enable or disable push notifications
• Customize reminder types and timing
• Manage notification permissions through device settings

Children's Privacy

TailyTales is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

If you are a parent or guardian and believe your child under 13 has provided personal information to us, please contact us at [email protected].

International Transfers

TailyTales stores most data locally on your device. However, some services we use may transfer data internationally:

• Google Services: When you enable Google Calendar sync, your data may be processed in Google's global infrastructure
• Analytics and Crash Reporting: Anonymized technical data may be processed by service providers in various countries

We ensure that all international data transfers comply with applicable privacy laws and use appropriate safeguards to protect your information.

Security

Data Protection Measures

• Local Encryption: Sensitive data like Google tokens are stored using iOS Keychain Keystore
• Secure Transmission: All network communications use HTTPS encryption
• Access Controls: App data is sandboxed and isolated from other apps on your device
• Regular Updates: We continuously update our security measures and fix vulnerabilities

Your Role in Security

• Keep your device OS and the TailyTales app updated
• Use device lock screens and biometric authentication
• Be cautious when sharing your device with others
• Report any security concerns to us immediately

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes:

• We will notify you through the app with a prominent notice
• The updated policy will be posted at tailytales.app/privacy
• We will update the "Last Updated" date at the top of this policy

We review this policy at least annually. For material changes, we will notify you in-app and update the Effective Date at least 14 days in advance.

Your continued use of TailyTales after policy changes indicates your acceptance of the updated terms.

Change Log

Below is a record of significant changes to this Privacy Policy:

August 24, 2025 – v1.0

• Added: Initial policy (EN/TC)
• Added: Google Sign-In, Calendar.events scope disclosure
• Added: Comprehensive data handling practices

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

When contacting us about privacy matters, please include:

• Your specific question or concern
• The device and app version you're using
• Any relevant screenshots or error messages